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Ava Samane / Articels

CRM is abbreviation of "customer relationship management", which is known as customer relationship management. CRM, in fact, examines the relationship between customers and the organization, as well as its needs, during which all information is collected and integrated and used for more efficient use. This information can...

For many years, the applications used in information systems were presented in a functional way and were not connected to each other. Such software was small companies favorite and they could easily meet their needs with these applications. But after a while and with starting...