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Ava Samaneh Services

Ava Samaneh Company, relying on the up-to-date knowledge and expertise of its human resources, provides the following services after selling its products:

Installing systems on customer organization hardware

Ava Samaneh Company is obliged to install the software on customer systems completely without any problems and be ready to use .

System user training

Another service after installing the software is step-by-step training and working principles with the desired software

Practical consulting and cooperation in systems implement

After installation and training, our company has a duty to be stay with customer in the problems encountered in working with the software and to provide advice on various issues

Software technical support

After the installation and implementation of the systems, the software is supported in three ways : the experts presence in the customer office, answering and guidance by telephone, as well as remote support (E-Support).

Remote control

One of the most important features of AVA Samaneh systems is the possibility of running remote software at very high speeds, which solves the implementation problems of many collections that have offices, agencies, branches or projects far from the center and there is no need to integrate information by sending or replication .

Integrity and Flexibility

Technical specifications of products

  • VB.net programming environment
  • Windows DNA technology
  • Sql Server Database 2008
  • Reporting environment
    1- Crystal Report
    2- Ms Report server 2008
    3- Microsoft Excel 2007
    4- Microsoft Word 2007

General specifications of systems

  • No limit on the number of users
  • Ability to assign code to company resources (Resources) and resource management
  • Ability to add a report to the system by the admin (for admins who are familiar with Report Server) reports are Open Source under Report Server
  • Ability to send all reports to Excel, Pdf, Tiff, Xml, Csv, Web Archive
  • Ability to view several reports and information forms at the same time
  • Ability to define the Template as rtf and attach it to information records
  • Ability to record information when starting to work with the system without the need of registring basic information
  • Ability to record daily activities
  • Ability to set daily appointments
  • Necessary warnings when there is a document ready for approval in the dashbord - Receive corespondance - Daily appointments - Receive messages - Daily follow-ups
  • Ability to customize processes and change the behavioral model of a process in the client environment without the need of new version of the systems
  • Ability to customize reports in the client environment without the need of new version of the systems

General specifications of systems

  • Ability to control the users access up to level information field Multi Language
  • Ability to print from all information available in the system (according to the level of access)
  • Ability to search quickly, easily or in combination on all system components
  • Ability to sort all information fields
  • Ability to attach any file or information record to another information record
  • Ability to categorize and prepare files for any information record attachments
  • Ability to bookmark any information record on Personnel Desktop for quick access to the required information record
  • Ability to quickly access information (even in dial-up mode)
  • Ability to record follow-up on any information record
  • Ability to reference any type of information record manually or automatically
  • Ability to attach email on any records
  • Ability to communicate with Microsoft word and Microsoft Excel on all information forms
  • Ability to manage documents across systems
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